Tag journalism

‘The Daily’ Stinks

The Daily is lousy. I’m not talking about the technology (which is lousy, and which has been criticized elsewhere anyway); I’m not sure whether I should cut them a break there, but I will, because it’s early days. I’m talking, rather, about the journalism, the writing and editing: it’s bad. As near as I can tell, the whole thing is shallow fluff.

It’s a newspaper for people who aren’t particularly interested, which raises the question: who the hell is supposed to read this thing? If you’re not particularly interested in the news, you’re not going to pay $1 a week for this; and if you are particularly interested in the news, you’re really not going to pay $1 a week for this.

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They do know one thing about all their readers: every one of them has an iPad. So there’s a whole bunch of things like ‘Judd Apatow: what’s on his iPad’ and ‘What I Love On My iPad’ with Nolan Gould, who is a child actor.

Mr. Gould likes, among other things, Angry Birds and Notebooks. About Notebooks, he says

I’ve got a writing app where you can write and make books and stuff on it. Maybe I’ll write a book — I like to write stories. A lot of the time when I’m traveling, I come up with a good idea and need to write it down.

The copy informs us that Mr. Gould is a member of Mensa. News you can use.

But that’s not all. The comments are lousy, there’s a full-page story about Groundhog Day that consisted of a giant photo of a groundhog, and seventy-three words, including the headline and byline. This paragraph is over half the length of the entire Groundhog Day ‘story’.

The ‘opinion’ section is small, which is probably wise given that opinions are not what you’d call in short supply on the Internet. But there is room in there for a column where Michael Maiello laments how shallow and ignorant the American public are — and while doing so, he manages to get in a swipe or two at Sarah Palin. How original and insightful.

In the end, though, these are all quibbles. The biggest problem with The Daily is that there’s just not much information there. One of the lead stories today is about the snowstorm that struck much of the country yesterday. This features a movie that includes a scene of what looks like a freeway filled with abandoned cars.

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Nowhere in the story or in the movie do they say where this is. The story hints that it might be in Chicago — in which case: where in Chicago? The Daily doesn’t tell us. The USA Today iPad app works better, provides far more information, and doesn’t come with a subscription charge. The Professional Journalism Types working for Rupert Murdoch had exactly the same access to the USA Today app that I do, and yet they came up with this thing as their higher-priced competition.

Truly, the future of journalism.

How Not To Sell Newspapers

The other day, I complained about finding some places near here selling the Washington Post for fifty cents, instead of thirty-five cents. I’m sure that if I checked — if I could have figured out who was responsible, and asked them — they would have said something about gasoline prices.

Gas around here is back down to $2 a gallon now. I haven’t bothered to check whether the price of the Post has also dropped, because the machine I usually buy my paper from never raised its price.

Maybe it should, though. I don’t try to buy a paper every day, but on the days when I do try to buy one, more than half the time lately I have been finding the machine entirely sold out before 9 a.m.:

If you can't get it, they don't get it

It’s been like this three days in a row now; the next time I’m passing, I will probably not bother to try to buy a paper. Burger King maintains house copies of both the Post and the appalling Northern Virginia Daily, and the demographics of Front Royal are such that I am usually the first person to pluck the Post from their rack. I save $0.35 (or $0.50), and the back seat of the Tinomobile doesn’t fill up with old newspapers.

But it’s not really the customer service failure that I’m interested in; it’s the corporate idiocy angle. If you do a search for Washington Post circulation on Google, you will not find words like ‘booming’ or ‘growing’ or even ‘holding steady’.

The media navel-gazers have a lot of explanations for this, but I have never seen them even mention the one thing that is within newspapers’ control. They can’t abolish the web, and they can’t get rid of TV, or reader apathy. But it is fully within their power to make it easier to buy the newspaper.

There’s precisely one place that I’m aware of on my end of Front Royal where I can buy the Post without having to wait in line or traipse all over a grocery store, or both. Is this machine outside a restaurant that serves breakfast? No. Is it outside a place that is open at all in the morning? No. Is it reliably stocked? No. In short, it’s placed and stocked for the convenience of the newspaper route guy, not would-be readers.

The newspapers are so focused on their external enemies, and their low opinion of their readers (a lot of big newspapers now produce a free daily tabloid full of celebrity ‘news’ and short, easy-to-read articles because they think that the public is too dull to understand the regular news), that they cannot see the most obvious and easily-correctable problems.